Part-Time Teller: Elevate Customer Experience

PNC Financial Services Group; Mayfield Heights (OH); Presencial; USD 20.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with match

Pension plan

Descripción de la vacante

PNC Financial Services Group is seeking a part-time teller based in Mayfield Heights, OH. The role focuses on delivering a tailored customer experience, educating customers on banking options, and referring opportunities to branch staff as needed.

Candidates should be prepared to engage customers in-branch, leverage technology to assist transactions, and uphold branch policies with accuracy. The position is in-office with benefits typical for part-time staff.

Formación

• No university degree required; a comparable combination of education and experience may be considered.
• Knowledge of banking products and customer service is preferred.
• Ability to educate customers on alternatives and refer opportunities.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are accurate.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Educación

No Degree

Descripción del empleo

PNC Financial Services Group is seeking a part-time teller based in Mayfield Heights, OH. The role focuses on delivering a tailored customer experience, educating customers on banking options, and referring opportunities to branch staff as needed.

Candidates should be prepared to engage customers in-branch, leverage technology to assist transactions, and uphold branch policies with accuracy. The position is in-office with benefits typical for part-time staff.