Customer-First Teller: Transactions & Service Excellence

Beacon Bank; Wakefield (RI); On-site; USD 28,000 - 33,000; Full time

Job summary

The Beacon Bank Wakefield branch is seeking a diligent Teller to serve as the main customer contact for financial transactions including deposits, withdrawals, and payments. Accuracy and service quality are essential as you build relationships and promote Beacon Bank products.

You’ll assist customers with digital banking and support branch initiatives, while complying with policies and regulations. A high school diploma and cash handling experience are preferred; Saturday availability may be

Qualifications

• High school diploma or equivalent required.
• Cash handling and customer service experience preferred.
• Strong communication and listening skills are essential.

Responsibilities

• Provide outstanding customer experience at all contact points.
• Build and retain customer relationships by recommending Beacon Bank products.
• Process deposits, withdrawals, check cashing, loan payments and other services.
• Maintain a balanced cash drawer and accurate daily settlement.
• Follow bank policies and ensure compliance with regulations.

Skills

Strong interpersonal skills

Customer service oriented

Ability to be flexible

Education

High school diploma or equivalent

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

The Beacon Bank Wakefield branch is seeking a diligent Teller to serve as the main customer contact for financial transactions including deposits, withdrawals, and payments. Accuracy and service quality are essential as you build relationships and promote Beacon Bank products.

You’ll assist customers with digital banking and support branch initiatives, while complying with policies and regulations. A high school diploma and cash handling experience are preferred; Saturday availability may be