Part-Time Teller: Customer-Focused Service & Cash Mastery

Berkshire Bank; Lee (MA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Beacon Bank in Lee, MA is seeking a part-time Teller (23 hours per week) to serve as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional experience. You will cultivate relationships, promote Beacon Bank's products and services, support digital banking, and ensure compliance with bank policies and regulatory requirements.

This position reports to the Branch Manager and requires strong customer service skills, cash

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and promote convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely work delivery.

Skills

Cash handling

Customer service

Communication skills

Microsoft Office

Attendance reliability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Lee, MA is seeking a part-time Teller (23 hours per week) to serve as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional experience. You will cultivate relationships, promote Beacon Bank's products and services, support digital banking, and ensure compliance with bank policies and regulatory requirements.

This position reports to the Branch Manager and requires strong customer service skills, cash