Part-Time Teller & CSR: Elevate Customer Experience

Fifth Third; Lakewood (OH); On-site; USD 17,000 - 23,000; Part time

Job summary

Fifth Third Bank Lakewood is seeking a part-time CSR/Teller to deliver outstanding customer experiences in a fast-paced retail banking environment. You will assist customers with transactions, answer questions, and refer opportunities to bankers and partners to meet financial needs.

The role emphasizes accuracy, confidentiality, and adherence to bank policies. Located in Lakewood, OH, the position supports a welcoming customer journey and aligns with Fifth Third’s commitment to ethical,

Qualifications

• High school diploma or GED required.
• Work involves extensive cash handling.
• Interact confidently with the public and maintain professional appearance.
• Ability to understand and follow bank policies and procedures.
• Demonstrate integrity and accountability in all tasks.

Responsibilities

• Provide excellent customer service and refer customers to appropriate business partners for consultative conversations.
• Answer questions and follow up to resolve issues.
• Maintain timely communication and keep customer information confidential.
• Balance daily records and operate within policy to prevent outages.
• Refer customers to bankers and partners for further financial solutions.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank Lakewood is seeking a part-time CSR/Teller to deliver outstanding customer experiences in a fast-paced retail banking environment. You will assist customers with transactions, answer questions, and refer opportunities to bankers and partners to meet financial needs.

The role emphasizes accuracy, confidentiality, and adherence to bank policies. Located in Lakewood, OH, the position supports a welcoming customer journey and aligns with Fifth Third’s commitment to ethical,