Part-Time Team Lead, Eyewear & Lab Ops

EssilorLuxottica; Walnut Creek (CA); On-site; USD 29,000 - 49,000; Part time

Job summary

LensCrafters, part of EssilorLuxottica, in Walnut Creek, CA, is seeking a Part-Time Team Lead to drive exceptional customer service and support store operations. You will help teammates, assist customers with selections, and ensure adherence to optical standards and lab processes.

The role requires strong communication, leadership, and basic math skills, with experience in retail and optics. The position offers a flexible schedule and benefits in a supportive team environment.

Qualifications

• HS diploma/GED
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong communicator & listener
• Strong interpersonal skills
• Strong basic math skills
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Proactive & solution driven, accurate execution & product knowledge.
• Assists customers with selections, provides recommendations, assists sales associates.
• Serves as a responsible alternate store key holder.
• Custom fits glasses & precisely place prescription in lenses.
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
• Ensures finished eyewear meets optical standards & customer requirements.
• Creates a safe working environment for all, demonstrates safe work practices.
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.

Skills

Customer service

Leadership

Sales skills

Communication

Cash handling

Training experience

Education

HS diploma/GED

Job description

LensCrafters, part of EssilorLuxottica, in Walnut Creek, CA, is seeking a Part-Time Team Lead to drive exceptional customer service and support store operations. You will help teammates, assist customers with selections, and ensure adherence to optical standards and lab processes.

The role requires strong communication, leadership, and basic math skills, with experience in retail and optics. The position offers a flexible schedule and benefits in a supportive team environment.