Part-Time Support Lead — Flexible, Customer-Centric Leader

Five Below; Machesney Park (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below in Machesney Park, IL is looking for a store leadership-capable associate to help wow customers and run daily operations.

You will train crew, oversee checkout, assist with stocking, and act as Manager on Duty, ensuring smooth opening and closing, cash handling, and policies.

The role requires high school diploma, 1 year of management experience, and strong communication; starting wage is $15.50 per hour with benefits.

Qualifications

• High school diploma or GED required, college experience preferred.
• Demonstrated ability to lead a team and manage multiple tasks.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure crew delivers WOW customer service with friendly interactions.
• Train team on checkout procedures and guest experience.
• Oversee daily store activities and staff performance.
• Assist with receiving, stocking, and merchandising.
• Serve as Manager on Duty and support store operations.
• Open/close responsibilities including cash handling and alarms.
• Support onboarding and ongoing associate development.
• Drive sales while controlling expenses and improving service.

Skills

Customer service

Team leadership

Communication

Multitasking

Creativity

Education

High School Diploma or GED

College experience preferred

Tools

Cash register

POS system

Job description

Five Below in Machesney Park, IL is looking for a store leadership-capable associate to help wow customers and run daily operations.

You will train crew, oversee checkout, assist with stocking, and act as Manager on Duty, ensuring smooth opening and closing, cash handling, and policies.

The role requires high school diploma, 1 year of management experience, and strong communication; starting wage is $15.50 per hour with benefits.