Part Time Suites Supervisor

Carolina Hurricanes; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Carolina Hurricanes are seeking a Suites Supervisor to oversee event day Food & Beverage operations in the Suites, Loge Boxes and Victory Club. You will lead part-time staff, manage inventory, and ensure orders meet quality and timing standards.

Responsibilities include training, POS handling, safety compliance, and delivering excellent guest service while coordinating beverages and maintaining orderly storage for each event.

Qualifications

• Must be at least 21 years old.
• Excellent communication and customer service skills with exceptional attention to detail.
• Food and Beverage experience is strongly preferred.
• Must be able to stand for extended periods, including stairs, and lift up to 50 pounds.
• Available to report up to four hours prior to events; report times vary by event.
• Must pass a criminal background check.

Responsibilities

• Oversee event day Food & Beverage operations for the Suites, Loge Boxes and Victory Club.
• Coordinate and instruct part-time employees; assist with training.
• Take inventory and ensure storage spaces are stocked for events.
• Enter and close guest checks using a POS system.
• Restock and deliver beverages; perform monthly inventories.
• Maintain cleanliness, alcohol control and safety guidelines per regulations.
• Provide exceptional customer service and foster good relationships with staff and management.
• Ensure food orders are delivered accurately, on time, and to quality standards.

Skills

communication skills

customer service

attention to detail

Tools

POS system

Job description

The Suites Supervisor is responsible for overseeing event day Food & Beverage operations of the Suites, Loge Boxes and Victory Club.
Duties Include But Are Not Limited To

• Coordinating and instructing part time employees to perform tasks and responsibilities according to management philosophy
• Assist with on the job training
• Take inventory of storage spaces to ensure they are fully stocked for any given event
• Entering and closing guest checks using point of sales system
• Restocking and delivering beverages, as well as monthly inventories.
• Adhere to proper cleanliness, alcohol control and general safety guidelines within these areas by following State and Local Government regulations.
• Provide exceptional customer service for all guests, maintain good working relationships with management and part time staff.
• Ensure all food orders are delivered accurately, on time, and in accordance with established quality standards and customer expectations
  

Qualifications

• Must be at least 21 years old.
• Must have excellent communication, customer service skills as well as exceptional attention to detail.
• Food and Beverage experience is strongly preferred.
• Must be able to stand for extended periods of time including walking up and down stairs, pushing carts and the ability to lift up to 50 pounds. Must have 75% overall availability for events each month
• Must be available to report up to four (4) hours prior to scheduled event times, depending on operational needs. Report times will vary by event.
• Must pass a criminal background check.
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Hurricanes Holding, LLC reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Hurricanes Holdings, LLC may require an employee to perform duties outside his/her normal description. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.