Part-Time Style & Client Concierge

TravisMathew; Newport Beach (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain in-store sales and service excellence while promoting a strong sales culture. The role requires engaging with customers, building repeat business, and staying current on seasonal apparel knowledge.

You'll support events, CRM activities, and daily store operations, upholding company standards. Strong communication and reliability enable success in a dynamic retail environment in Newport Beach.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Sales-oriented

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to maintain in-store sales and service excellence while promoting a strong sales culture. The role requires engaging with customers, building repeat business, and staying current on seasonal apparel knowledge.

You'll support events, CRM activities, and daily store operations, upholding company standards. Strong communication and reliability enable success in a dynamic retail environment in Newport Beach.