Seasonal Style & Service Concierge

TravisMathew, LLC; Corte Madera (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold exceptional in-store service and drive sales performance in our Corte Madera store. You will engage clients, promote the brand, and build a loyal customer base through personalized service and CRM activities.

Expect to maintain product knowledge across seasonal lines, participate in in-store events, and contribute to a welcoming store atmosphere while adhering to company policies.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Teamwork

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to uphold exceptional in-store service and drive sales performance in our Corte Madera store. You will engage clients, promote the brand, and build a loyal customer base through personalized service and CRM activities.

Expect to maintain product knowledge across seasonal lines, participate in in-store events, and contribute to a welcoming store atmosphere while adhering to company policies.