Part-time Studio Front Desk & Member Experience Coordinator

Stretch Zone; Naples (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Stretch Zone Park Shore is seeking a part-time Studio Office Administrator to run front desk operations and member care in-studio in Naples, FL. The role involves greeting members, scheduling, lead follow-up in ClubReady, and coordinating daily studio operations with a focus on excellent service.

You will manage demos, onboarding for new members, and daily reporting while supporting social media and local partnerships. The position offers monthly performance bonuses and in-studio work hours.

Qualifications

• 1+ years in front desk, office admin, or customer service (fitness/wellness a plus).
• Organized, reliable, and comfortable with scheduling software and CRMs (ClubReady a plus, we'll train).
• Friendly, professional, strong communicator — great on the phone and in person.
• Social media savvy (Instagram/Facebook).
• Able to juggle a fast-paced studio without dropping balls.

Responsibilities

• Front desk & member experience: Greet members, check-ins, answer phones, book sessions and consultations.
• Schedule & studio operations: Build and manage the weekly staff schedule, coordinate cover for callouts and gaps.
• Lead management & sales support: Work the lead pipeline in ClubReady, follow-up sequences, book demos and consultations, track show rates.
• Retention & member care: Work the daily retention report, check-in calls and texts, rebook lapsed members, keep members engaged.
• Reporting: Own the Daily Production Report; provide daily pulse to owner on what's up and what's stuck.
• Social media & community: Organic content, post consistently, reply to comments and DMs; support partnerships and wellness outreach.

Skills

Front desk experience

Office admin

Customer service

Scheduling software

CRM systems

ClubReady

Organized

Reliable

Excellent communication

Social media savvy

Tools

ClubReady

Job description

Stretch Zone Park Shore is seeking a part-time Studio Office Administrator to run front desk operations and member care in-studio in Naples, FL. The role involves greeting members, scheduling, lead follow-up in ClubReady, and coordinating daily studio operations with a focus on excellent service.

You will manage demos, onboarding for new members, and daily reporting while supporting social media and local partnerships. The position offers monthly performance bonuses and in-studio work hours.