Studio Office Administrator - Stretch Zone Park Shore

Stretch Zone - 1182; Naples (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Training & development

Job summary

Stretch Zone Park Shore is hiring a part-time Studio Office Administrator to manage front desk operations, member experience, and studio logistics in Naples, FL. The role is in-studio with a 20-hour week schedule and a starting pay of $17 per hour plus performance bonuses.

You will greet members, handle bookings and reschedules, manage weekly staff schedules, coordinate vendors, and support lead nurturing and onboarding. Social media activity and community outreach are part of the duties.

Qualifications

• 1+ years in front desk, office admin, or customer service (fitness/wellness a plus).
• Organized, reliable, and comfortable with scheduling software and CRMs (ClubReady a plus, we'll train).
• Friendly, professional, strong communicator — great on the phone and in person.

Responsibilities

• Front desk & member experience: greet members, check-ins, answer phones, book sessions and consultations; manage reschedules and freezes with care.
• Schedule & studio operations: build and manage weekly staff schedule; opening/closing checklists; supplies and inventory.
• Lead management & sales support: follow-up sequences in ClubReady; book demos; flag hot leads to sales team.
• Retention & member care: daily retention reports; check-in calls, rebook lapsing members.
• Reporting: own Daily Production Report; daily owner update.
• Social media & community: post organic content; respond to comments and DMs; support partnerships.

Tools

ClubReady

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

Studio Office Administrator — Stretch Zone Park Shore

Part-time | In-studio | $17/hr + performance bonuses

About us

Stretch Zone Park Shore is a growing assisted-stretch studio in North Naples. We help members move better, feel better, and stay consistent — and we're hiring the person who keeps the studio running day to day.

The role

You're the front desk, the organizer, and the member‑care engine — the person members know by name and the owner leans on to keep everything moving.

Schedule & pay

• Schedule: Monday–Thursday and Saturday, 9:00am–1:00pm (20 hours/week), in-studio
• Location: 4613 Tamiami Trail N, Naples, FL 34103
• Pay: $17/hour, plus monthly performance bonuses:
  • $100/month operations bonus — DPR filed daily, every new lead contacted same-day, retention touches completed, and the social media standard met (4+ organic posts per week, comments and DMs answered within a business day)
  • $3 for every demo you book that shows up (no cap)

Responsibilities

• Front desk & member experience
  • Greet members, check-ins, answer phones, book sessions and consultations
  • Handle reschedules, cancels, and freezes with care — save attempts, not just processing paperwork
  • Own first impressions and the member experience from first call to regular
• Schedule & studio operations
  • Build and manage the weekly staff schedule, coordinate cover for callouts and gaps
  • Opening/closing checklists, studio readiness, supplies and inventory
  • Coordinate vendors, deliveries, and landlord items as needed
• Lead management & sales support
  • Work the lead pipeline in ClubReady: follow-up sequences, book demos and consultations, track show rates
  • Keep lead records clean and flag hot leads to the sales team
  • Support new-member onboarding
• Retention & member care
  • Work the daily retention report: members with no first session yet, at-risk members, birthdays, re-evaluations due
  • Check-in calls and texts, rebook lapsed members, keep members engaged
• Reporting
  • Own the Daily Production Report: sessions, demos, sales, and collections vs. goals
  • Daily pulse to the owner on what's up and what's stuck
• Social media & community
  • Organic social content: photos, short-form video, member stories, studio updates
  • Post consistently, reply to comments and DMs
  • Support local partnerships and corporate wellness outreach

What we're looking for

• 1+ years in front desk, office admin, or customer service (fitness/wellness a plus)
• Organized, reliable, and comfortable with scheduling software and CRMs (ClubReady a plus, we'll train)
• Friendly, professional, strong communicator — great on the phone and in person
• Social media savvy (Instagram/Facebook)
• Able to juggle a fast-paced studio without dropping balls