Part-Time Studio Front Desk & Guest Experience Lead

Equinox; Ardmore (OK); On-site; USD 17,000 - 28,000; Part time

Job summary

SoulCycle Ardmore is seeking a friendly part-time front desk associate to welcome clients, manage check-ins, and provide outstanding hospitality. The role requires availability across peak times, including weekends, and a willingness to assist with studio tasks.

You will join a team that values community, respect, and a can-do attitude, delivering on SoulCycle's signature experience through strong communication and a proactive approach.

Qualifications

• Must have customer service experience
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have friendly and professional phone and email etiquette
• Must have superior organizational skill
• must have at least 3 days of availability week over week totaling 20 hours withone of those days being a Saturday or Sunday.
• All employees are expected to be available to work peak holiday shifts.

Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

Skills

Customer service

Communication

Multitasking

Positive attitude

Phone etiquette

Job description

SoulCycle Ardmore is seeking a friendly part-time front desk associate to welcome clients, manage check-ins, and provide outstanding hospitality. The role requires availability across peak times, including weekends, and a willingness to assist with studio tasks.

You will join a team that values community, respect, and a can-do attitude, delivering on SoulCycle's signature experience through strong communication and a proactive approach.