Studio Hospitality & Community Builder (Part-Time)

Equinox; Ardmore (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

SoulCycle is seeking a part-time Studio Crew to deliver exceptional hospitality and build a thriving rider community in Ardmore, OK. You’ll engage with customers, support instructors, and help maintain a high-energy, welcoming studio environment.

The role requires at least 3 days per week totaling 20 hours, including weekend shifts, with availability for peak holiday periods. You’ll contribute to studio goals through service, retail, and teamwork.

Qualifications

• A love of the SoulCycle brand.
• An innate love for taking care of humans.
• Customer service experience.
• The ability to prioritize and multi-task within a fast-paced environment.
• An openness to receiving and delivering feedback.
• A natural inclination to complete tasks and perform duties without direction.
• A keen eye for detail.

Responsibilities

• Curate impeccable and personalized rider experiences through high-level customer service and hospitality.
• Build community with riders so that you can anticipate their wants and needs.
• Treat the studio as if you’re throwing a party at your home where every rider feels welcome.
• Provide support to instructors for class check-in.
• Be willing and able to assist in all first aid situations.
• Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality.
• Upsell class packs, renewal memberships, retail, shoes, and water.
• Drive studio goals through intentional selling.
• Maintain product knowledge for retail operations.
• Assist Studio Management with daily tasks and projects.
• Support with training and coaching new hires.
• Develop interpersonal relationships with all staff to ensure efficiency and camaraderie.
• Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture.
• Studio cleaning and prepping (bikes, weights, floors, mirrors).
• Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & halls).

Skills

Customer service

Hospitality mindset

Multitasking

Feedback-oriented

Detail-oriented

People skills

Brand passion

Job description

SoulCycle is seeking a part-time Studio Crew to deliver exceptional hospitality and build a thriving rider community in Ardmore, OK. You’ll engage with customers, support instructors, and help maintain a high-energy, welcoming studio environment.

The role requires at least 3 days per week totaling 20 hours, including weekend shifts, with availability for peak holiday periods. You’ll contribute to studio goals through service, retail, and teamwork.