Part-Time Studio Concierge & Front Desk

SoulCycle Inc.; Florida; Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

SoulCycle Inc. in Florida is seeking a friendly, part-time front desk associate to deliver exceptional guest service and hospitality.

You will help with studio operations and retail tasks, contributing to the warm, inviting atmosphere that riders expect from SoulCycle. Responsibilities include daily check-in support, coordinating with instructors, maintaining product knowledge, and upholding the SoulCycle aesthetic.

Formación

• Must have customer service experience.
• Ability to prioritize and multi-task within a fast-paced environment.
• Willing to initiate tasks and perform duties without direction.
• Excellent communication skills and be able to work with a wide range of personalities.
• Must have outstanding customer service and problem solving skills.
• Must have a positive, can-do attitude.
• Must have friendly and professional phone and email etiquette.
• Must have superior organizational skills.

Responsabilidades

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

Conocimientos

Customer service

Multitasking

Communication

Problem solving

Positive attitude

Phone etiquette

Email etiquette

Organizational skills

Descripción del empleo

SoulCycle Inc. in Florida is seeking a friendly, part-time front desk associate to deliver exceptional guest service and hospitality.

You will help with studio operations and retail tasks, contributing to the warm, inviting atmosphere that riders expect from SoulCycle. Responsibilities include daily check-in support, coordinating with instructors, maintaining product knowledge, and upholding the SoulCycle aesthetic.