Part-Time Student Accounts Front Desk Cashier

Auburn University at Montgomery; Montgomery (AL); On-site; USD 18,000 - 23,000; Part time

Job summary

Auburn University at Montgomery is seeking a Student Accounts Front Desk Cashier to serve as the first point of contact for students, parents, faculty, staff and visitors. This role emphasizes professional, organized, and detail-oriented service in a fast-paced university environment.

The position offers a pay rate of $15.00 per hour for about 25 hours weekly, requiring strong communication, basic MS Office skills, and the ability to handle multiple tasks while maintaining confidentiality.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain professionalism when interacting with students and parents.
• Basic proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize work effectively.
• Previous customer service, receptionist, or office experience (preferred).

Responsibilities

• Greet students, parents, and visitors in a professional, courteous, and friendly manner.
• Answer incoming telephone calls and direct inquiries to the appropriate staff member.
• Respond to emails and general correspondence regarding student account questions and office procedures.
• Provide basic information regarding billing, payments, refunds, payment plans, and account balances.
• Assist students and parents with navigating university systems and locating account information.
• Maintain front desk operations and ensure reception area remains organized and welcoming.
• Process incoming and outgoing mail and assist with filing and document management.
• Maintain confidentiality of student records in accordance with university policies and federal regulations.
• Assist with special projects.
• May require extended periods of sitting, standing, and working at a computer.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Professionalism

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Auburn University at Montgomery is seeking a Student Accounts Front Desk Cashier to serve as the first point of contact for students, parents, faculty, staff and visitors. This role emphasizes professional, organized, and detail-oriented service in a fast-paced university environment.

The position offers a pay rate of $15.00 per hour for about 25 hours weekly, requiring strong communication, basic MS Office skills, and the ability to handle multiple tasks while maintaining confidentiality.