Part-Time Student Accounts Front Desk Cashier

Auburn University at Montgomery; Montgomery (AL); On-site; USD 18,000 - 23,000; Part time

Job summary

Auburn University at Montgomery is seeking a Student Accounts Front Desk Cashier to serve as the first point of contact for students, parents, faculty, staff and visitors. This role emphasizes professional, organized, and detail-oriented service in a fast-paced university environment.

The position offers a pay rate of $15.00 per hour for about 25 hours weekly, requiring strong communication, basic MS Office skills, and the ability to handle multiple tasks while maintaining confidentiality.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain professionalism when interacting with students and parents.
• Basic proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize work effectively.
• Previous customer service, receptionist, or office experience (preferred).

Responsibilities

• Greet students, parents, and visitors in a professional, courteous, and friendly manner.
• Answer incoming telephone calls and direct inquiries to the appropriate staff member.
• Respond to emails and general correspondence regarding student account questions and office procedures.
• Provide basic information regarding billing, payments, refunds, payment plans, and account balances.
• Assist students and parents with navigating university systems and locating account information.
• Maintain front desk operations and ensure reception area remains organized and welcoming.
• Process incoming and outgoing mail and assist with filing and document management.
• Maintain confidentiality of student records in accordance with university policies and federal regulations.
• Assist with special projects.
• May require extended periods of sitting, standing, and working at a computer.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Professionalism

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Job Description

Overview

The Student Accounts Front Desk Cashier serves as the first pointof contact for students, parents, faculty, staff, and visitorsinteracting with the Student Accounts Office. This positionprovides excellent customer service by answering phones, respondingto emails, greeting visitors, and assisting with general officeinquiries. The ideal candidate is professional, organized,detail-oriented, and committed to delivering outstanding customerservice in a fast-paced university environment.

Pay Rate: $15.00/hour; approximately 25 hours per week

Responsibilities

• Greet students, parents, and visitors in a professional,courteous, and friendly manner.
• Answer incoming telephone calls and direct inquiries to theappropriate staff member.
• Respond to emails and general correspondence regarding studentaccount questions and office procedures.
• Provide basic information regarding billing, payments, refunds,payment plans, and account balances.
• Assist students and parents with navigating university systemsand locating account information.
• Maintain front desk operations and ensure reception arearemains organized and welcoming.
• Process incoming and outgoing mail and assist with filing anddocument management.
• Maintain confidentiality of student records in accordance withuniversity policies and federal regulations.
• Assist with special projects.
• May require extended periods of sitting, standing, and workingat a computer.

Qualifications

Required

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain professionalism when interacting withstudents and parents.
• Basic proficiency in Microsoft Office applications, includingOutlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize workeffectively.

Preferred

• Previous customer service, receptionist, or officeexperience.

Minimum Knowledge, Skills and Abilities

• Ability to communicate clearly and professionally in person, byphone, and through email.
• Ability to maintain confidentiality of sensitiveinformation.
• Strong problem-solving and customer service skills.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional in appearance andconduct.

Why Work at AUM?

Located in Alabama’s vibrant state capital, Auburn University atMontgomery is a fast-growing university on the rise. Don’t justtake our word for it: The Princeton Review rates us as one of thebest colleges in the Southeast, while U.S. News & World Reportrecently ranked us No. 22 among regional universities in the Southfor the quality of undergraduate teaching and 38th among all publicinstitutions in the region.

Equal Opportunity Compliance Statement

AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION / EQUALOPPORTUNITY EMPLOYER . It is our policy to provide equal employment and educationopportunities for all individuals without regard to race, color,national origin, religion, sex, sexual orientation, genderidentity, gender expression, pregnancy, age, disability, protectedveteran status, genetic information, or any other classificationprotected by applicable law. The Office of Human Resources/Affirmative Action/Equal Employment Opportunity (AA/ EEO ) strivesto ensure an inclusive and equitable working, living, and learningenvironment for members of the AUM community.

Posted Date

9/24/2026