Part-Time Store Support Lead — WOW Customer Service

Five Below; North Carolina; Hybrid; USD 13.000 - 19.000; Teilzeit

Zusammenfassung

Five Below in Shallotte, NC is seeking a Support Lead for a part-time role. You will oversee daily store operations, train crew on customer service, and act as Manager on Duty when needed. The job involves opening/closing, cash handling, and maintaining store standards.

You must have a high school diploma or equivalent; college experience is a plus. At least 1 year of management experience and strong communication skills are required. Flexible scheduling is expected, including weekends.

Qualifikationen

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Aufgaben

• Oversee daily activities of store associates to ensure excellent customer service.
• Act as Manager on Duty when needed, handling operations and staffing.
• Open or close the store, secure cash, set alarms, and prepare for operation.
• Support onboarding and ongoing training of associates on policies and procedures.
• Drive store sales and manage merchandising, staff performance, and expenses.
• Coordinate with store leadership on merchandising and store recovery.
• Perform store maintenance and housekeeping tasks.

Kenntnisse

Verbal communication

Written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Management experience

Ausbildung

High School Diploma or equivalent

College experience

Jobbeschreibung

Five Below in Shallotte, NC is seeking a Support Lead for a part-time role. You will oversee daily store operations, train crew on customer service, and act as Manager on Duty when needed. The job involves opening/closing, cash handling, and maintaining store standards.

You must have a high school diploma or equivalent; college experience is a plus. At least 1 year of management experience and strong communication skills are required. Flexible scheduling is expected, including weekends.