Part-Time Store Supervisor - Bonus, PTO & Discount

Carpenter Co.; Austin (TX); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Salary plus monthly bonus potential

Employee Discount to use on products

Paid Time Off

Paid Sick Time

Referral Program

Résumé du poste

Casper is seeking a Store Supervisor to lead day-to-day store operations and team performance in a fast-paced retail environment. You will model exceptional customer service, drive sales, and uphold Casper’s brand standards across the store floor.

The role focuses on mentoring a team, managing store processes, and delivering a best-in-class offline experience. Weekend availability and physical stamina to move items are required.

Qualifications

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent
• Deep and demonstrated understanding of service excellence in a consumer environment
• Outstanding communication skills with a knack for building consensus via influence

Responsabilités

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance
• Help lead and advise associate team on sales floor with goal driven approach
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise
• Help find ways to improve store operations and to improve overall customer experience
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process
• Help Casper reinvent retail by creating unique, optimal retail experiences
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback

Connaissances

People leadership

Sales acumen

Customer service

Communication

Description du poste

Casper is seeking a Store Supervisor to lead day-to-day store operations and team performance in a fast-paced retail environment. You will model exceptional customer service, drive sales, and uphold Casper’s brand standards across the store floor.

The role focuses on mentoring a team, managing store processes, and delivering a best-in-class offline experience. Weekend availability and physical stamina to move items are required.