Part-Time Store Operations Supervisor

Barnes & Noble College; Oakland, Northern (CA, KY); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k

Commuter Benefits

Job summary

Barnes & Noble College seeks a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor provides assistance to the management team and oversees team members in the store while delivering outstanding customer service on campus communities.

Responsibilities include coaching on the selling floor, training, loss prevention awareness, and ensuring proper merchandising and store

Qualifications

• 2+ years’ experience in a retail setting preferred.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
• Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
• Help resolve customer issues and complaints and escalating problems to the management team when necessary.
• Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at offsite textbook warehouse.
• Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
• Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
• Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Skills

Retail Experience

Customer Service

Communication

Reading & Writing

Accounting Basics

Interpersonal Skills

Flexible Schedule

Education

High School Diploma or GED

Job description

Barnes & Noble College seeks a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Operations Supervisor. The Supervisor provides assistance to the management team and oversees team members in the store while delivering outstanding customer service on campus communities.

Responsibilities include coaching on the selling floor, training, loss prevention awareness, and ensuring proper merchandising and store