Part-Time Store Leader — Growth & Weekly Pay

Acima LLC.; Troy (MI); On-site; USD 21,000 - 24,000; Part time

Job summary

Acima is seeking a Part-Time Assistant Store Manager in Troy, MI to assist the Store Manager with account management and sales while delivering excellent customer service in-store and online. You will process credit turn-downs and web orders, promote Acima’s leasing benefits, and help convert applications into customers across partner stores.

This role requires flexibility to work evenings, weekends, and holidays, with compensation paid hourly consistent with Acima’s payroll procedures.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Responsibilities

• Driving customer growth through appropriate channels (web, partner stores, walk ins).
• Listening, identifying, and fulfilling all customer needs in a timely manner.
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Closing the sales cycle by converting applications that include in-store and web orders.
• Working as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.
• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

Skills

Customer service

Sales

Communication skills

Time management

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Acima is seeking a Part-Time Assistant Store Manager in Troy, MI to assist the Store Manager with account management and sales while delivering excellent customer service in-store and online. You will process credit turn-downs and web orders, promote Acima’s leasing benefits, and help convert applications into customers across partner stores.

This role requires flexibility to work evenings, weekends, and holidays, with compensation paid hourly consistent with Acima’s payroll procedures.