Part-Time Store Lead — Fan Gear & Service Expert

T E C Industrial Inc; Morrow (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare plan

Retirement plan

Paid Time Off

Employee discount

Career development

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Morrow, GA. This part-time retail leadership role focuses on delivering exceptional customer service, driving sales, and guiding store operations with a hands-on approach.

You’ll lead staff, manage schedules, and uphold brand standards to create an engaging store environment. You will be responsible for training, performance coaching, and implementing company directives while ensuring store profitability and a friendly, inclusive team

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues when Store Manager is not present.
• Manage store associates through LIDS Training Programs, goal setting, and regular follow-up.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards.
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including safekeeping of company inventory, funds and property.
• Other duties as assigned.
• Lead, execute and assist Lids selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
• Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
• Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
• Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
• Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality.
• Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
• Strategically organize the backroom to maximize efficiency.
• Execute optimal layout and visual merchandising (VM) or product presentation strategy.
• Maintain the look and feel of the store through day-to-day VM and store actions.
• Execute special pricing signage and promotional presentation adjustments during operating hours.

Skills

Sales results

Interpersonal skills

Work unsupervised

Job description

Lids Sports Group is seeking an Assistant Store Manager in Morrow, GA. This part-time retail leadership role focuses on delivering exceptional customer service, driving sales, and guiding store operations with a hands-on approach.

You’ll lead staff, manage schedules, and uphold brand standards to create an engaging store environment. You will be responsible for training, performance coaching, and implementing company directives while ensuring store profitability and a friendly, inclusive team