Store Manager: Lead Team, Elevate Guest Experience

T E C Industrial Inc; Columbus (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical plan

Employee discount

Paid time off

Career development

Early wage access

Job summary

Lids Sports Group in Columbus, GA is seeking a Store Manager to lead daily operations, sales, and customer service in a fast-paced retail environment. You will supervise staff, train teammates, manage scheduling and inventory, and drive KPI goals while maintaining an inclusive, engaging store atmosphere.

Strategic leadership for product and customer experience, with a focus on staff development, adherence to policies, and delivering exceptional service to fans and customers alike.

Qualifications

• Experience supervising a retail team and driving store performance.
• Ability to train staff and manage onboarding processes.
• Strong communication skills with customers and team members.
• Capable of working independently with minimal supervision.
• Willingness to travel overnight for training and meetings.
• Flexible schedule to meet business needs, including weekends and holidays.

Responsibilities

• Lead and execute selling strategy to hit KPIs and sales targets.
• Resolve customer issues in the moment and ensure a high level of service.
• Direct in-store team to optimize customer experience and operations.
• Encourage participation in loyalty programs and promotions.
• Oversee scheduling, payroll, and adherence to policies and budgets.
• Maintain product presentation and inventory accuracy across the store.

Skills

Supervisory skills

Training ability

Communication skills

Independent work

Overnight travel

Flexible schedule

Job description

Lids Sports Group in Columbus, GA is seeking a Store Manager to lead daily operations, sales, and customer service in a fast-paced retail environment. You will supervise staff, train teammates, manage scheduling and inventory, and drive KPI goals while maintaining an inclusive, engaging store atmosphere.

Strategic leadership for product and customer experience, with a focus on staff development, adherence to policies, and delivering exceptional service to fans and customers alike.