Part-Time Store Lead — Elevate Customer Experience

Five Below Inc; City of Poughkeepsie (NY); On-site; USD 22,000 - 26,000; Part time

Job summary

Five Below Inc in the United States is seeking an experienced retail leader to drive store operations and customer service. You will supervise crew, train on the BEST customer experience, and oversee daily activities, including opening/closing and cash handling.

The role requires at least 1 year of management experience, strong communication, multi-tasking, and the ability to maintain composure under pressure. This hourly position emphasizes high-energy ownership and team leadership.

Qualifications

• High School Diploma or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Ensures all crew members wow the customer through personal contact.
• Trains crew on the BEST customer service experience for fast, friendly checkout.
• Oversees daily activities of store associates and service quality.
• Assists with receiving, unpacking, and organizing new stock for floor placement.
• Acts as Manager on Duty, handling store operations and staff management.
• Manages opening/closing procedures, cash handling, and security.
• Supports onboarding and ongoing training of associates.
• Drives store sales by optimizing merchandising and customer service.

Skills

Communication skills

Multi-tasking

Creative thinking

Verbal communication

Written communication

Leadership experience

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below Inc in the United States is seeking an experienced retail leader to drive store operations and customer service. You will supervise crew, train on the BEST customer experience, and oversee daily activities, including opening/closing and cash handling.

The role requires at least 1 year of management experience, strong communication, multi-tasking, and the ability to maintain composure under pressure. This hourly position emphasizes high-energy ownership and team leadership.