Part-Time Store Lead: Customer Experience & Ops

Designer Brands; Overland Park (KS); On-site; USD 25,000 - 32,000; Full time

Job summary

Designer Brands in Overland Park, KS is seeking a Store Associate to support store management in driving sales and delivering an exceptional customer experience. You will model CEL behaviors, assist with opening/closing tasks, and maintain company standards.

The role emphasizes teamwork, omni-channel efforts like BOPIS, inventory tasks, and maintaining a safe environment. You must be able to stand long hours and work nights/weekends.

Qualifications

• Minimum 2 years' workforce experience.
• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Proficient with point-of-sale systems and handheld devices.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and supporting store goals and KPIs.
• Ensure customers have a positive experience by upholding store standards and completing opening/closing tasks.
• Communicate daily progress and follow through on required actions.
• Support inventory and omni-channel activities to improve in-store operations.

Skills

Customer service excellence

Team collaboration

Verbal and written communication

Time management

Flexible shifts

POS tech proficiency

Education

High school diploma or equivalent

Tools

Register

iPhone

Job description

Designer Brands in Overland Park, KS is seeking a Store Associate to support store management in driving sales and delivering an exceptional customer experience. You will model CEL behaviors, assist with opening/closing tasks, and maintain company standards.

The role emphasizes teamwork, omni-channel efforts like BOPIS, inventory tasks, and maintaining a safe environment. You must be able to stand long hours and work nights/weekends.