Part-Time Store Experience & Operations Lead

Designer Brands; Buena Park (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Designer Brands in Buena Park, CA, is seeking a Frontline Store Associate to support store management in driving sales and delivering an exceptional customer experience. You will partner with the management team on store priorities, focusing on in-store customer experience, inventory management, omni activities, and cashwrap efficiency while upholding company standards.

Responsibilities include modeling customer service behaviors, ensuring a positive guest experience, and executing daily

Qualifications

• Excellent customer service and professionalism.
• Ability to develop collaborative working relationships.
• Good verbal and written communication skills.
• Ability to move with tempo and meet time-bound expectations.
• Must be available to work nights, weekends, holidays, and shifts outside traditional hours.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and guiding associates to meet KPI.
• Ensure customers have a positive experience by maintaining store standards and completing daily tasks.
• Review daily communications; plan and execute tasks with follow-through.

Skills

Customer service

Collaboration

Communication

Time management

Availability

Education

High school diploma or equivalent

Job description

Designer Brands in Buena Park, CA, is seeking a Frontline Store Associate to support store management in driving sales and delivering an exceptional customer experience. You will partner with the management team on store priorities, focusing on in-store customer experience, inventory management, omni activities, and cashwrap efficiency while upholding company standards.

Responsibilities include modeling customer service behaviors, ensuring a positive guest experience, and executing daily