Part-Time Software Support Pro: Troubleshoot, Train & SQL

dakcs; Ogden (UT); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Competitive pay

Opportunities to grow with the company

Yearly personal fulfillment fund

Casual environment

Job summary

dakcs, located in Ogden, Utah, is looking for a part-time Software Support Specialist. This role demands strong problem-solving skills as you will help resolve customer issues using existing and new code.

The successful candidate will handle incoming calls, diagnose software problems, and provide customer training on software functions. This position offers competitive pay in a casual and engaging environment.

Qualifications

• 1-2 years of technical support or customer service experience.
• Ability to read, write, understand, and debug code.
• Initiative and positive can-do attitude.
• Passion for problem solving.

Responsibilities

• Answer incoming phone calls.
• Diagnose software problems.
• Fix/write code to resolve customer concerns.
• Train customers on software functions.

Skills

Problem-solving

Customer service orientation

Basic knowledge of software development

SQL

C#

Object-oriented programming

LINUX/UNIX systems

Strong communication skills

Job description

dakcs, located in Ogden, Utah, is looking for a part-time Software Support Specialist. This role demands strong problem-solving skills as you will help resolve customer issues using existing and new code.

The successful candidate will handle incoming calls, diagnose software problems, and provide customer training on software functions. This position offers competitive pay in a casual and engaging environment.