Part-Time Shift Leader: Drive Sales & Service

Miniso; California; Hybrid; USD 25,000 - 29,000; Full time

Job summary

MINISO is seeking a Shift Leader in California to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will manage cash handling, opening/closing, merchandising, and shipments while promoting the membership program to boost loyalty.

Ideal candidates have 1+ years in a supervisory role in retail, strong leadership, and solid knowledge of POS systems.

Qualifications

• Leadership and team supervision experience.
• Basic knowledge of retail operations and POS systems.
• Excellent communication and customer service skills.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Train and develop associates for strong product knowledge.
• Support daily operations including cash handling and merchandising.
• Open and close the store, ensure cleanliness and safety compliance.
• Resolve customer concerns professionally and escalate when needed.
• Promote the store's membership program to foster loyalty.

Skills

Leadership

Customer service

Conflict resolution

POS systems

Retail operations

Education

High school diploma

Associate degree preferred

Job description

MINISO is seeking a Shift Leader in California to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will manage cash handling, opening/closing, merchandising, and shipments while promoting the membership program to boost loyalty.

Ideal candidates have 1+ years in a supervisory role in retail, strong leadership, and solid knowledge of POS systems.