Part-Time Shift Leader: Elevate Service & Sales

Miniso; Clovis (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

MINISO USA in Clovis, CA seeks a Shift Leader to support the Store Manager in daily operations and drive exceptional customer service. You will train associates, manage cash, merchandising, and promotions while promoting the store’s membership program to foster loyalty.

The role emphasizes achieving KPIs, maintaining store standards, and creating a positive, energetic environment for both staff and customers.

Qualifications

• 1+ years as keyholder or shift leader in retail.
• Experience training sales associates and handling cash.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Job description

MINISO USA in Clovis, CA seeks a Shift Leader to support the Store Manager in daily operations and drive exceptional customer service. You will train associates, manage cash, merchandising, and promotions while promoting the store’s membership program to foster loyalty.

The role emphasizes achieving KPIs, maintaining store standards, and creating a positive, energetic environment for both staff and customers.