Part-Time Shift Leader: Drive Sales & Customer Joy

MINISO USA

Pittsburgh (Allegheny County)

On-site

USD 23,000 - 26,000

Full time

14 days+

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Job summary

MINISO USA in Pittsburgh is seeking a Shift Leader to support the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will help manage cash handling, merchandising, opening and closing, and shipment processing to keep the store running smoothly.

This role emphasizes leadership, teamwork, and strong product knowledge. You will promote the store’s membership program, assist with promotions, and ensure safety and policy compliance while

Qualifications

Must be able to lead a team and train sales associates.
Strong customer service skills and product knowledge.
Ability to multitask and stay composed in a fast-paced environment.
Good interpersonal and conflict-resolution abilities.
Familiarity with POS systems and cash handling procedures.

Responsibilities

Assist Store Manager with daily operations and staff training.
Open and close the store, manage cash handling, and supervise merchandising.
Process sales transactions accurately on POS systems and support promotions.
Maintain store appearance and ensure proper stock levels and visual merchandising.
Promote the store's membership program to foster customer loyalty.

Skills

Leadership

Customer service

Interpersonal skills

Multitasking

Conflict resolution

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

This role emphasizes leadership, teamwork, and strong product knowledge. You will promote the store’s membership program, assist with promotions, and ensure safety and policy compliance while

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