Part-Time Shift Lead - Outdoor Gear & Customer Experience

5.11; Fairfield (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) in Fairfield, CA to join a fast-paced, results-driven team. You’ll partner with the Store Manager to deliver an exceptional customer experience, mentor associates, and uphold high standards in merchandising and store operations.

This role offers learning opportunities, a competitive hourly wage, and employee discounts on 5.11 gear. If you’re energetic, team-oriented, and passionate about outdoor gear, this is your path to growth with a

Qualifications

• Retail or customer service experience in specialty or performance-driven retail.
• Enthusiastic, eager to learn.
• Drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem solving

Gear passion

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) in Fairfield, CA to join a fast-paced, results-driven team. You’ll partner with the Store Manager to deliver an exceptional customer experience, mentor associates, and uphold high standards in merchandising and store operations.

This role offers learning opportunities, a competitive hourly wage, and employee discounts on 5.11 gear. If you’re energetic, team-oriented, and passionate about outdoor gear, this is your path to growth with a