Part-Time Shift Lead - Outdoor Gear Retail

5.11; Killeen (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager and Assistant Store Manager to deliver an exceptional customer experience in a fast-paced, results-driven environment. You will lead by example, tackle challenges head-on, and support your team to exceed expectations.

The role emphasizes a customer-first culture, merchandising support, and maintaining high standards, with opportunities for growth and advancement. A valid passion for outdoor or fitness gear is a plus.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service mindset

Team leadership

Problem-solving

Outdoor/fitness gear passion

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager and Assistant Store Manager to deliver an exceptional customer experience in a fast-paced, results-driven environment. You will lead by example, tackle challenges head-on, and support your team to exceed expectations.

The role emphasizes a customer-first culture, merchandising support, and maintaining high standards, with opportunities for growth and advancement. A valid passion for outdoor or fitness gear is a plus.