Adventure-Driven Retail Shift Lead

5.11, Inc.; Fairfield (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fairfield, CA to lead by example and drive a high-energy store environment. You will work with leadership to deliver exceptional customer experiences, support merchandising and stock organization, and uphold operational excellence in a fast-paced setting.

The role emphasizes teamwork, problem-solving, and a passion for tactical, outdoor, or fitness gear, with opportunities to grow within the company.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Teamwork

Problem solving

Attention to detail

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Fairfield, CA to lead by example and drive a high-energy store environment. You will work with leadership to deliver exceptional customer experiences, support merchandising and stock organization, and uphold operational excellence in a fast-paced setting.

The role emphasizes teamwork, problem-solving, and a passion for tactical, outdoor, or fitness gear, with opportunities to grow within the company.