Shift Lead: Outdoor Gear Retail, Flexible Hours

5.11; Saint Charles (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to exceed customer expectations and build a high-energy store environment. You will lead by example, tackle challenges, and support your team in delivering exceptional customer experiences in a fast-paced setting.

This role offers opportunities to grow, learn, and advance within the company, with a focus on teamwork and driving performance.

Qualifications

• Retail experience in specialty or performance-driven retail is preferred.
• Strong customer service and teamwork mindset.
• Willingness to learn and adapt in a fast-paced environment.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus, compliance and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem solving

Flexible schedule

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to exceed customer expectations and build a high-energy store environment. You will lead by example, tackle challenges, and support your team in delivering exceptional customer experiences in a fast-paced setting.

This role offers opportunities to grow, learn, and advance within the company, with a focus on teamwork and driving performance.