Part-Time Service Dispatch & Scheduler

Generator Supercenter; College Station (TX); On-site; USD 20,664 - 30,307; Part time

Job summary

Generator Supercenter is seeking a highly organized Scheduling Coordinator/Dispatcher to join our Texas team. The role is part-time (20–30 hours) and involves clerical tasks, answering phones, and assisting the office manager with documents and filing.

You will schedule and dispatch service technicians, manage customer communications, and keep work orders and inventory aligned for efficient operations. The ideal candidate has strong communication, organizational, and multitasking skills, with

Qualifications

• High school diploma or equivalent.
• Proficient in computer applications.

Responsibilities

• Schedule and dispatch service technicians for preventive maintenance, repairs, and emergency calls.
• Prioritize and coordinate service calls based on urgency, location, and technician availability.
• Monitor technician workloads to ensure efficiency and productivity.
• Serve as the main point of contact for customers regarding service requests, updates, and scheduling.
• Provide accurate information about service timelines, job status, and maintenance programs.
• Handle customer inquiries and resolve service-related issues promptly.
• Create, update, and close work orders in the service management system.
• Ensure all service documentation is completed accurately.
• Maintain detailed service records for warranty and compliance purposes.
• Coordinate with the parts department to order necessary components for repairs and maintenance.
• Track part deliveries and ensure timely availability for scheduled jobs.
• Maintain accurate inventory and usage records.

Skills

Verbal communication

Written communication

Listening skills

Problem solving

Organizational skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Proficient in computer applications

Data entry / typing skills

Job description

Generator Supercenter is seeking a highly organized Scheduling Coordinator/Dispatcher to join our Texas team. The role is part-time (20–30 hours) and involves clerical tasks, answering phones, and assisting the office manager with documents and filing.

You will schedule and dispatch service technicians, manage customer communications, and keep work orders and inventory aligned for efficient operations. The ideal candidate has strong communication, organizational, and multitasking skills, with