Part Time Service Advisor

Meineke Car Care Centers, Inc.; Newport News (VA); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Free uniforms

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Tuition assistance

Cutting-edge tools

Work-life balance

Locally-owned

Job summary

Meineke Car Care Centers, Inc. in Newport News, VA is seeking a Part-Time Service Advisor. You will greet customers, document service needs, and coordinate with technicians to ensure accurate, timely repairs.

The ideal candidate has strong communication and service-writing skills, plus experience guiding a team and handling day-to-day service department operations.

This role offers flexible scheduling, opportunities for advancement, and a supportive shop culture at locally-owned Meineke stores.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver's license and clean driving record are required.
• Experience as an automotive service writer or service advisor is preferred.
• An understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Customer service

Communication

Service writer

Team management

Automotive knowledge

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Benefits:

• Free uniforms
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Tuition assistance

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Part-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Experience as an automotive service writer or service advisor is preferred.
• An understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred.

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.