Part-Time Server: Create Memorable Guest Experiences

kimptonhotelsandrestaurantscareers; North Carolina; On-site; USD 19,000 - 30,000; Full time

Job summary

Kimpton Hotels & Restaurants in the United States is seeking a hospitality team member focused on delivering exceptional guest experiences. You will serve food and beverages, assist guests with special requests, and build personal connections that encourage return visits.

The role emphasizes teamwork, attentiveness, and a flexible schedule to cover evenings, weekends, and holidays as needed. Training and growth opportunities support your development within our boutique hospitality culture.

Qualifications

• 1 year of experience in a similar or supportive role.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and handle payments properly.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Provide support and assistance to your team while keeping all areas clean, dry and safe for coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Ensure guests have an enjoyable experience; relay complaints to management.
• Perform sidework.
• Open bottled wine for guests (wine service).
• Setup and breakdown of various stations (e.g. deli, dessert, coffee).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend trainings and meetings.
• Maintain communication with support staff and management.
• We all wear multiple hats here and may take on other responsibilities.

Skills

Customer service

Communication

Multitasking

Flexibility

POS knowledge

Tools

POS system

Job description

Kimpton Hotels & Restaurants in the United States is seeking a hospitality team member focused on delivering exceptional guest experiences. You will serve food and beverages, assist guests with special requests, and build personal connections that encourage return visits.

The role emphasizes teamwork, attentiveness, and a flexible schedule to cover evenings, weekends, and holidays as needed. Training and growth opportunities support your development within our boutique hospitality culture.