Part-Time Security Alarm Dispatcher (Early Morning)

Interface Systems, LLC; St. Louis (MO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Shift differential

Performance monthly bonus

New hire bonus $500

Training provided

On-site

Job summary

Interface Systems, LLC is seeking a part-time iSOC Dispatcher to monitor and protect customer sites using two-way audio/video systems. The role requires initiating virtual security checks and escorts during openings and closings, while handling inbound inquiries from customers, employees, and vendors.

Training is provided and shift differentials apply. Starting pay is $20.00 per hour with additional differentials for evenings, overnights, and weekends.

Qualifications

• Two years of experience in customer service, call center, dispatch, or security roles is preferred.
• Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care.
• Strong active listening skills to understand customer needs and provide timely, accurate responses to requests.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Perform remote security checks/virtual tours of customer locations, observing for vulnerabilities and unusual activities.
• Conduct virtual security escorts to safeguard customers during business openings, closings, or upon request.
• Answer inbound calls to resolve or escalate security and system-related inquiries from customers, employees, and vendors.
• Maintain accurate records and documentation in the automation system.

Skills

Customer service

Dispatch

Security background

MS Office

Communication

Education

High school diploma or GED

Job description

Interface Systems, LLC is seeking a part-time iSOC Dispatcher to monitor and protect customer sites using two-way audio/video systems. The role requires initiating virtual security checks and escorts during openings and closings, while handling inbound inquiries from customers, employees, and vendors.

Training is provided and shift differentials apply. Starting pay is $20.00 per hour with additional differentials for evenings, overnights, and weekends.