Part-Time Sales Lead | Experience-First Leader

Build-A-Bear Workshop, Inc.; Youngstown (OH); On-site; USD 17,000 - 28,000; Part time

Job summary

The Build-A-Bear Workshop, Inc. Southern Park Mall location is seeking a Part Time Sales Lead who will act as a Floor Leader on Duty and as a Bear Builder when not designated. You will guide a team, model guest-first service, and help achieve store sales goals.

The role requires a high school diploma or GED, availability for 15–25 hours per week, and a strong customer service mindset. Experience in retail is a plus; you will work a flexible schedule in a mall environment.

Qualifications

• High school diploma or GED required.
• Availability to work 15–25 hours per week.
• Associate’s degree in business/related field preferred.

Responsibilities

• Serve as Floor Leader on Duty during designated shifts.
• Provide direction to Bear Builders and ensure guest-focused service.
• Lead a team to achieve store sales goals and maintain brand standards.
• Deliver exceptional guest service and uphold store operations.

Skills

Guest service

Team leadership

Experience First

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

The Build-A-Bear Workshop, Inc. Southern Park Mall location is seeking a Part Time Sales Lead who will act as a Floor Leader on Duty and as a Bear Builder when not designated. You will guide a team, model guest-first service, and help achieve store sales goals.

The role requires a high school diploma or GED, availability for 15–25 hours per week, and a strong customer service mindset. Experience in retail is a plus; you will work a flexible schedule in a mall environment.