Part-Time Floor Leader - Guest Experience & Sales

Build-A-Bear Workshop; Boardman (OH); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Build-A-Bear Workshop in Southern Park Mall is seeking a Part Time Sales Lead to model Bear Builder standards and act as Floor Leader on Duty on designated shifts. You will guide a team to deliver exceptional Guest service and help reach store sales goals.

When not Floor Leader, you serve as a Bear Builder, engaging guests, upholding brand standards, and maintaining a warm, inclusive atmosphere. Flexibility for 15–25 hours weekly is required.

Qualifications

• High school diploma or GED equivalent.
• Ability to work 15–25 hours per week.
• Preferred: Associate’s degree in business, management or related field.

Responsabilités

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors.
• Provide feedback to the management team to address performance and compliance issues.
• Provide exceptional Guest service by actively engaging with guests, using Experience First Make Behaviors.
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions and ensuring guest satisfaction.
• Uphold operational excellence by meeting brand standards and guiding a cohesive guest experience.
• Display strong team commitment, being dependable, engaged, and helpful.

Connaissances

Guest service

Team leadership

Schedule flexibility

Formation

High school diploma or GED

Associate’s degree in business, management, or related field

Description du poste

Build-A-Bear Workshop in Southern Park Mall is seeking a Part Time Sales Lead to model Bear Builder standards and act as Floor Leader on Duty on designated shifts. You will guide a team to deliver exceptional Guest service and help reach store sales goals.

When not Floor Leader, you serve as a Bear Builder, engaging guests, upholding brand standards, and maintaining a warm, inclusive atmosphere. Flexibility for 15–25 hours weekly is required.