Part-Time Sales Lead — Elevate Customer Experience

N23 Premium Brands Opco LLC; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead in Winston-Salem, NC to deliver personalized customer experiences and coach staff. The role supports store operations, onboarding, and leadership coverage when needed, with a focus on delivering exceptional service and maintaining brand standards.

The position requires flexibility to work evenings, weekends, and holidays, plus the ability to organize, delegate, and prioritize tasks to meet deadlines. Prior retail experience is preferred.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with technology and able to operate a POS system.

Responsibilities

• Deliver personalized customer experiences and support associates.
• Collaborate with Store Manager to act as manager when needed.
• Assist onboarding and development of a highly engaged team.
• Uphold brand standards and exceptional customer service.
• Provide in-the-moment coaching and feedback to the team.
• Leverage tools to drive omnichannel shopping experiences.

Skills

Customer service

Coaching

Communication

Leadership

Flexible schedule

Tools

POS system

Job description

KnitWell Group is seeking a Sales Lead in Winston-Salem, NC to deliver personalized customer experiences and coach staff. The role supports store operations, onboarding, and leadership coverage when needed, with a focus on delivering exceptional service and maintaining brand standards.

The position requires flexibility to work evenings, weekends, and holidays, plus the ability to organize, delegate, and prioritize tasks to meet deadlines. Prior retail experience is preferred.