Part-Time Retail Team Lead — Print & Total Solutions

Office Depot, Inc.; Solon (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) plan

Paid time off

Paid holidays

Flexible work schedules

Discount Center

DailyPay

Job summary

Office Depot, Inc. is seeking a part-time Retail Team Lead to deliver total solutions across Products, Technology, Services, Furniture and Print. You will build relationships, drive sales, and serve as a trusted advisor with a customer-centric approach in a store setting.

The role includes responsibilities in Print Services, operating POS systems, and leading team activities as a Key Carrier and Leader on Duty as needed, with a focus on community engagement and store safety.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience; sales and/or customer service preferred.
• Basic computer skills; able to use job-related technology and POS systems.
• Attention to detail and ideally experience in Print Services.

Responsibilities

• Responsibility in the Print function to support efficient operation while driving overall store sales.
• Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies, in partnership with all associates, ensure regular loss prevention compliance.
• Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts. Performs other duties as assigned.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
• Supports community outreach initiatives to drive client/customer retention.
• Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
• Performs other duties as assigned.
• Ensuring the safety and security of the building and associates during the absence of the management team.
• In partnership with all associates, ensure regular loss prevention compliance.
• Performing opening or closing responsibilities.

Skills

Customer service

Sales

Communication

POS systems

Team leadership

Education

High school diploma

Tools

Retail POS software

Job description

Office Depot, Inc. is seeking a part-time Retail Team Lead to deliver total solutions across Products, Technology, Services, Furniture and Print. You will build relationships, drive sales, and serve as a trusted advisor with a customer-centric approach in a store setting.

The role includes responsibilities in Print Services, operating POS systems, and leading team activities as a Key Carrier and Leader on Duty as needed, with a focus on community engagement and store safety.