Part-Time Retail Sales Associate — Customer Champion

New Balance; Castle Rock (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance options

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Monthly lifestyle reimbursement

Vacation time

Paid holidays

Parental leave

Associate discount

Job summary

New Balance in Castle Rock, CO is seeking Retail Sale Associates to provide exceptional customer service, share product knowledge, and guide customers through every step of the purchase.

You will help on the floor, maintain store appearance, and support promotions while following safety rules. Availability including weekends and holidays is expected; prior retail experience is a plus.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best – neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexible schedule

Job description

New Balance in Castle Rock, CO is seeking Retail Sale Associates to provide exceptional customer service, share product knowledge, and guide customers through every step of the purchase.

You will help on the floor, maintain store appearance, and support promotions while following safety rules. Availability including weekends and holidays is expected; prior retail experience is a plus.