Part-Time Retail Team Lead: Customer Experience & Operations

Dollar Tree, Inc.; Westfield (MA); On-site; USD 42,000 - 66,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Westfield, MA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, engage customers, organize merchandise, and help supervise staff to ensure a positive shopping experience.

The role involves opening/closing duties, adherence to company policies, and maintaining stockrooms and displays. Prior retail management experience is preferred; a high school diploma or equivalent is

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail/grocery/drug store environment preferred.
• Must lift up to 55 lbs and perform physical tasks.
• Strong communication and written skills required.
• Ability to work in a high-energy, team environment.
• Customer service and organizational skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked, clean store and stockroom according to company standards.
• Protect and secure all company assets, including cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Foster a positive, safe, and respectful environment for customers and staff.
• Keep store clean, restocked, and presentable; manage bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Written skills

Customer service

Teamwork

Problem solving

Decision making

Organizational skills

Reading directives

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Westfield, MA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, engage customers, organize merchandise, and help supervise staff to ensure a positive shopping experience.

The role involves opening/closing duties, adherence to company policies, and maintaining stockrooms and displays. Prior retail management experience is preferred; a high school diploma or equivalent is