Retail Store Lead – Operations & Customer Experience

Dollar Tree, Inc.; Leominster (MA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Leominster, MA is seeking an Assistant Store Manager to help run store operations, deliver excellent customer service, and develop team members.

The role involves assisting with merchandising, supervising a small team, opening and closing procedures, and enforcing company policies while maintaining a safe, welcoming store environment. This part-time position offers benefits and opportunities to grow within the national discount retailer.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Store management experience

Customer service

Communication skills

Team development

Reading and interpreting directives

Education

High school diploma or equivalent

Job description

Dollar Tree in Leominster, MA is seeking an Assistant Store Manager to help run store operations, deliver excellent customer service, and develop team members.

The role involves assisting with merchandising, supervising a small team, opening and closing procedures, and enforcing company policies while maintaining a safe, welcoming store environment. This part-time position offers benefits and opportunities to grow within the national discount retailer.