Part-Time Retail Team Lead — Customer Experience

Vans; Gurnee (IL); On-site; USD 26,000 - 39,000; Part time

Job summary

Vans is seeking a Supervisor to support the store’s leadership team, coach associates, and ensure exceptional customer engagement. You will help maximize profitability, maintain brand standards, and foster an inclusive, fast-paced retail environment where teamwork and mentorship drive daily success.

Ideal candidates bring 1+ years in retail or store leadership, a High School Diploma, and strong communication skills to influence at all levels.

Qualifications

• Minimum 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on experience valued.
• Strong communication and coaching skills with a customer-centric approach.

Responsibilities

• Deliver personalized customer engagement to exceed sales goals.
• Coach and develop associates to meet productivity targets.
• Supervise daily store operations including opening/closing and floor coverage.
• Assist in training and onboarding new team members.
• Maintain visual merchandising and product replenishment per brand standards.
• Support inventory control and loss prevention practices.

Skills

Customer engagement

Coaching & development

Communication (verbal & written)

Store leadership

Product knowledge

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Vans is seeking a Supervisor to support the store’s leadership team, coach associates, and ensure exceptional customer engagement. You will help maximize profitability, maintain brand standards, and foster an inclusive, fast-paced retail environment where teamwork and mentorship drive daily success.

Ideal candidates bring 1+ years in retail or store leadership, a High School Diploma, and strong communication skills to influence at all levels.