Part-Time Retail Supervisor: Lead Teams & Drive Sales

PUMA Gruppe

Grand Rapids (MI)

On-site

USD 25,000 - 29,000

Part time

14 days+
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Job summary

PUMA Grand Rapids is seeking a part-time Retail Supervisor to lead customer experience and drive store performance. You will oversee daily operations, assist with payroll, and coordinate merchandise flow to maximize sales while upholding brand standards.

The role requires 1–2 years in retail with strong teamwork, quick learning, and basic computer skills. Ability to work weekends, evenings, and holidays is expected. Base pay ranges with bonus potential and benefits.

Qualifications

  • 1–2 years’ experience in a customer service-oriented retail environment.
  • Strong team player with good communication.
  • Ability to learn quickly and adapt to store processes.
  • Basic computer skills and familiarity with MS Office and retail software.
  • Must be able to lift/carry up to 30 pounds and work non-traditional hours.

Responsibilities

  • Provide consistently high standards of customer experience in the store per brand values and service standards.
  • Help the store achieve or exceed sales, KPIs, and profitability through planning and execution.
  • Manage payroll control to maintain profitability while delivering service.
  • Coordinate merchandise opportunities with Store/Assistant Manager.
  • Handle and process incoming and outgoing merchandise; ensure safety and compliance.

Skills

Customer service excellence
Team player
Learning agility
Computer skills
MS Office
Retail software

Tools

MS Office
Retail software

Job description

PUMA Grand Rapids is seeking a part-time Retail Supervisor to lead customer experience and drive store performance. You will oversee daily operations, assist with payroll, and coordinate merchandise flow to maximize sales while upholding brand standards.

The role requires 1–2 years in retail with strong teamwork, quick learning, and basic computer skills. Ability to work weekends, evenings, and holidays is expected. Base pay ranges with bonus potential and benefits.

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