Retail Store Supervisor - Elevate Customer Experience

icebreaker; Newport News (VA); On-site; USD 24,000 - 33,000; Part time

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence in engagement, merchandising, and store standards.

You will need 1+ years of retail leadership, a High School Diploma or equivalent, and a proven ability to drive results while fostering an inclusive, team-oriented environment. This is a part-time or internship role with eligibility for incentive programs.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Foundational skills include driving results, coaching diverse teams, and strong communication.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs and individual targets.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members with ongoing feedback.

Skills

Customer engagement

Store leadership

Coaching

Sales goals

Communication

Education

High School Diploma or equivalent

Job description

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence in engagement, merchandising, and store standards.

You will need 1+ years of retail leadership, a High School Diploma or equivalent, and a proven ability to drive results while fostering an inclusive, team-oriented environment. This is a part-time or internship role with eligibility for incentive programs.