Part-Time Retail Service & Merchandising Pro

Michaels; Fort Wayne (IN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is seeking a store team member at the Fort Wayne - Maysville Rd location. You will help customers shop, locate products, and provide a fast, friendly checkout experience while maintaining store standards and brand promises.

You’ll help unload trucks, stock merchandise, complete planograms, support BOPIS and SFS processes, and participate in in-store recovery and safety programs to keep the store well-merchandised and in stock.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments.
• Educate customers on the Voice of Customer survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; project a positive image and be a role model.

Skills

Retail experience

Customer service

Job description

Michaels is seeking a store team member at the Fort Wayne - Maysville Rd location. You will help customers shop, locate products, and provide a fast, friendly checkout experience while maintaining store standards and brand promises.

You’ll help unload trucks, stock merchandise, complete planograms, support BOPIS and SFS processes, and participate in in-store recovery and safety programs to keep the store well-merchandised and in stock.