Part-Time Retail Sales Lead: Customer Experience Pro

Paper Source; Oak Park (IL); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Employee Discount

Paid Time Off

Health Benefits

Job summary

Paper Source in Oak Park, IL is seeking a part-time Sales Lead to model outstanding selling behaviors, guide a customer-focused team, and ensure an exceptional shopping experience for every guest.

You will mentor CSAs, support store operations, and drive sales through campaigns, replenishment and visual standards while keeping a welcoming, tidy environment for customers and colleagues.

Qualifications

• Understand and deliver excellent standards of service.
• Grow knowledge of product/market and current trends.
• Solid operational knowledge to run the store.
• Proven experience training employees.
• Strong decision-making and communication skills.

Responsibilities

• Create memorable shopping experiences and mentor the store team.
• Ensure vibrant store visuals and replenishment standards.
• Actively sell by leveraging campaigns, new item launches, and services.
• Support employees’ development and store knowledge.
• Oversee receiving, returns and day-to-day processes to optimize store operations.
• Communicate effectively with the team and drive MOD-driven results.
• Open and close the store and ensure safety and compliance.

Skills

Customer service

Leadership

Communication

Training

Store operations

Teamwork

Job description

Paper Source in Oak Park, IL is seeking a part-time Sales Lead to model outstanding selling behaviors, guide a customer-focused team, and ensure an exceptional shopping experience for every guest.

You will mentor CSAs, support store operations, and drive sales through campaigns, replenishment and visual standards while keeping a welcoming, tidy environment for customers and colleagues.