Part-Time Retail Operations Lead

At Home Group Inc.; Town of New Hartford (NY); On-site; USD 20,815 - 26,022; Part time

Job summary

At Home Group Inc. is seeking an Operations Lead (PT) in New York to support store processes and a selling culture while ensuring compliance with company standards.

This role covers opening, closing, training, and task delegation, with emphasis on safety, ethics, and productivity. The position requires lifting and stocking in a warehouse-format store, and offers a part-time schedule with nights and weekends.

Qualifications

• At least 18 years old.
• High School Diploma/Equivalent.
• Background Check will be completed.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.
• Ability to stand or walk for prolonged periods of time.
• The ability to work effectively independently and within a team.
• Strong attention to detail.
• Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives.

Responsibilities

• The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
• The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
• The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
• The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
• The OL drives productivity by training, coaching, planning, monitoring, and appraising results.
• The OL leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
• The OL participates in all freight processes for incoming freight and/or transitions.
• The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store.
• All other duties assigned based on business needs.
• Open Availability (nights and weekends)

Skills

Communication skills

Flexible schedule

Team leadership

Physical stamina

Attention to detail

Education

High School Diploma/Equivalent

Job description

At Home Group Inc. is seeking an Operations Lead (PT) in New York to support store processes and a selling culture while ensuring compliance with company standards.

This role covers opening, closing, training, and task delegation, with emphasis on safety, ethics, and productivity. The position requires lifting and stocking in a warehouse-format store, and offers a part-time schedule with nights and weekends.